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Sales Policy |
Antiques dealers since 1984, we have striven to build a customer base through the consistent practice of integrity and honesty in all of our business interactions. We have attempted to photograph and describe all offered items citing condition, composition, and authenticity to the very best of our ability. THE SALE OF ANY ITEM IS CONSIDERED FINAL except as cited below in our Domestic Refund Policy, so please email or phone us with any questions prior to purchase. In purchasing an item from us, the buyer agrees to these terms. DOMESTIC REFUND POLICY: We strive to describe the origin and condition of our merchandise as accurately as possible and to the very best of our ability. Any item found by a client to have been misrepresented, and to which we agree, may be returned for a refund. However, if we disagree with the buyer’s claim of misrepresentation, we will not authorize a return unless the buyer obtains, at the buyer's expense, a written appraisal which documents the misrepresentation, completed on letterhead with contact information, dated and signed by a certified antiques appraiser. Clients must request authorization to return an item within three days of its receipt, and authorized returns must be received by us within seven business days of the granting of authorization for return. The client is responsible for return shipping and insurance, and must insure for the purchased price of the item. If the client received free shipping and insurance from the seller, the cost of this, verified via a USPS receipt, will be deducted from the refund provided to the client. Returned items must be received by us in their pre-sale condition. No refunds will be issued for items that have been altered or damaged in any way. INTERNATIONAL SHIPPING and REFUND POLICY: All international shipping and insurance charges are paid for by the buyer. At this time, we do not ship to Asia. With regret, returns will not be accepted from buyers residing outside of the US under any circumstance due to US Customs regulations and tariffs. PRICING POLICY: Please note that ALL of our website offerings reflect ALREADY DISCOUNTED PRICES, so we respectfully ask that patrons purchasing from our website please refrain from requesting further discounts. REQUESTS and INQUIRIES for ITEM VALUATION or APPRAISAL::We are happy to provide item valuation or appraisal for a fee. Inquiries requesting price of SOLD merchandise falls under this category. Please feel free to email or phone for fee information. Thank you. DOMESTIC SHIPPING POLICY: ALL items MUST be shipped INSURED- no exceptions. Buyer pays insurance cost which is set by the carrier. Items priced $100 or greater that are shipped within the 48 contiguous United States (excludes Alaska and Hawaii) and that do not meet or exceed over-weight or over-size standards as set by USPS are shipped free via USPS Ground Advantage. PAYMENT OF STATE SALES & USE TAX: South Carolina residents must pay 8% sales tax unless holding a valid SC Sales and Use Tax Permit. The associated Tax Number and business information must be provided to seller at time of sale. PAYMENT DETAILS: We are happy to accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS Credit Card payments either through our own charge card system or through Paypal (Secure Paypal web address: https://www.paypal.com). CREDIT CARD PAYMENTS: If your choice is to make a credit card payment via PayPal, we will send you a PayPal Invoice Email which will contain your Grand Total (including shipping and insurance charges) as well as SIMPLE INSTRUCTIONS that will allow you to log in to safely and privately enter your credit card information. There is NO charge for you, the buyer, to use this credit card payment gateway, and you DO NOT have to have a PayPal account to use this system to make a credit card payment to us. If you would prefer, we will also accept your credit card information over the phone and will process your transaction for you. Simply phone us at 860-712-9565, and we will safely and securely facilitate your charge card purchase. Clients may also pay for purchases via check; however, both Personal and Business check payments MUST clear before item shipment, generally 10 business days from date of deposit. International buyers pay via Paypal, only. FOR EBAY AUCTION PAYMENTS ONLY: We accept PAYPAL payment only. |
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